If you believe that you or someone upon whose behalf you are acting has unclaimed property with Industrial Alliance Securities Inc. (IAS), you can submit a search request to the IAS Compliance Department.
Please present your request in writing along with supporting documentation and a copy of a piece of personal identification with a photo ID. Please complete and submit the Unclaimed assets search request form to the following address:
Industrial Alliance Securities Inc.
Customer Service / Unclaimed Property
522 University Avenue, Suite 900
Toronto, Ontario M5E 1S2
Ensure to include all documentation relative to your request. If the property owner is a minor and you are the parent or guardian, please include a copy of a piece of your personal identification as well as the minor’s birth certificate. If you are acting in a representative capacity for the property owner, please submit a copy of the document which provides you with authority to make the request (i.e. Power or Attorney, proxy or authorization), accompanied by a copy of a piece of your personal identification as well as a copy of a piece of the owner’s personal identification.
Please anticipate up to 90 days for a request to be processed and a claimant notified of the result. This period extends from the moment that FIN-XO has received all documentation required for the search until it has been completed.
If you have any questions, please do not hesitate to contact us: